Standalone Voice/IP GatewayModels MVP400 and MVP 800User Guide
10MultiVOIP User GuideUsing the same example as above, but calling the Regional office. A person at headquarters wouldpick up a telephone and dial sa
11Chapter 1 - Introduction and DescriptionFront Panel DescriptionThe front panel contains three groups of LEDs that provide the status of the Ethernet
12MultiVOIP User GuideBack Panel DescriptionThe cable connections for the MultiVOIP are made at the back panel. Connectors include Power,Command Port
13Chapter 1 - Introduction and DescriptionSpecifications• One 1 Meg by 32 byte at 70 nanosecond SIMM is 4 Mb DRAMCaution: SIMM speed and size cannot b
14MultiVOIP User Guide
Chapter 2 - Installation
16MultiVOIP User GuideInstalling Your MultiVOIPThe basic steps of installing your MultiVOIP network involve unpacking the units, connecting thecables,
17Chapter 2 - InstallationUnpacking Your MultiVOIPRemove all items from the box.Figure 2-1. UnpackingSafety WarningsCautionDanger of explosion if batt
18MultiVOIP User GuidePhase 1: Cabling Procedure Phase 1 cabling involves connecting the master MultiVOIP to your LAN and telephone equipment.1 If you
19Chapter 2 - InstallationE&M Jumper Block Positioning ProcedureA jumper block exists for each voice/fax channel. The jumper block is to the righ
User Guide88310600 Revision AMultiVOIP400 (Model MVP400) andMultiVOIP 800 (Model MVP 800)This publication may not be reproduced, in whole or in part,
20MultiVOIP User Guide
Chapter 3 - Software Loading and Configuration
22MultiVOIP User GuidePhase 1: Configuring Your Master MultiVOIPThe following software loading procedure does not provide every screen or option in th
23Chapter 3 - Software Loading and Configuration5 Follow the on-screen instructions to install your MultiVOIP software.You may choose the Destination
24MultiVOIP User Guide9 The Default Setup dialog box is displayed. Click YES to continue.10 The IP Protocol Default Setup dialog box is displayed.The
25Chapter 3 - Software Loading and ConfigurationIf your station device uses ground start, then chose FXS (Ground Start) option. Refer to thedevice’s
26MultiVOIP User Guide17 If you selected the FXO interface and are using touchtone dialing, you can set up the DTMFgain (or output level in decibels -
27Chapter 3 - Software Loading and Configuration23 The Phone Directory Database dialog box is displayed. You will build your personalizedVOIP Phone D
28MultiVOIP User Guidewant to enter in the Ethernet Node ID field.28 Click OK and you are returned to the Phone Directory Database dialog box, which n
29Chapter 3 - Software Loading and Configuration33 Click OK and you are returned to the Phone Directory Database dialog box, which nowincludes the sec
iiiContentsChapter 1 - Introduction and DescriptionIntroduction ...
30MultiVOIP User Guide38 Check to ensure that the BTG LED on the MultiVOIP is Off after the download is complete.This may take several minutes as the
31Chapter 3 - Software Loading and ConfigurationPhase 2: Configure Your Slave MultiVOIPsThe slave MultiVOIPs can be another MVP 400 or MVP 800 unit or
32MultiVOIP User Guide3 The IP Setup dialog box is displayed.The default Frame Type is TYPE_II. If this does not match your IP network, change the Fra
33Chapter 3 - Software Loading and ConfigurationIf you are using an extension from your PBX, then chose FXO option. Check with your in-house telephon
34MultiVOIP User Guide9 To change the voice coder, first select the channel by clicking the Select Channel downarrow and highlighting the channel numb
35Chapter 3 - Software Loading and Configuration15 To change the Tone Pairs on the Regional tab, click the Country/Region down arrow andhighlight your
36MultiVOIP User Guide20 Select (check) Save Current Setup as the User Default Configuration, then click OK.21 The Writing Setup dialog box is display
37Chapter 3 - Software Loading and ConfigurationPhase 3: Deploy the VOIP NetworkPhase 3 involves the VOIP Administrator developing the VOIP Dialing D
38MultiVOIP User GuideIf you are connecting the station side of a telephone switch (PBX) to your MultiVOIP, connectone end of an RJ11 phone cord to th
Chapter 4 - MultiVOIP Software
ivChapter 5 - Remote Configuration and ManagementIntroduction ...
40MultiVOIP User GuideIntroductionThis chapter describes the MultiVOIP software with the intent to show you how to make changes tothe configuration of
41Chapter 4 - MultiVOIP SoftwareMultiVOIP ConfigurationThe MultiVOIP Setup menu consists of 10 buttons in which you can point and click, an Eventswind
42MultiVOIP User GuideChanging Channel ParametersThe channel parameters include the interface type and its options, voice and fax settings, and voicec
43Chapter 4 - MultiVOIP Softwareare unsure of the correct selection, contact the personnel in charge of your PBX or your localtelephone company to det
44MultiVOIP User Guidehas to have the same voice coder selected; otherwise, you will always get a Busy signal.The Fax group enables a fax machine to t
45Chapter 4 - MultiVOIP SoftwareChanging the Phone Directory DatabaseThe Phone Directory Database dialog box displays all the phone numbers in your Mu
46MultiVOIP User Guideconnection and the Proxy Server is using dynamic addressing (i.e., the ISP is assigning the ProxyServer IP address), then this s
47Chapter 4 - MultiVOIP SoftwareChanging IP ParametersThe IP Setup dialog box establishes the IP addressing for the local Ethernet LAN, defines the In
48MultiVOIP User GuideMultiVOIP located behind a Proxy Server at the static IP address. This static IP address will be usedin the Phone Directory Dat
49Chapter 4 - MultiVOIP SoftwareViewing StatisticsThe Statistics dialog box enables you to view statistics for major events of the MultiVOIP operation
Chapter 1 - Introduction and Description
50MultiVOIP User GuideFor the most part these statistics are informational, and their use as a troubleshooting tool will becontingent on the applicati
51Chapter 4 - MultiVOIP SoftwareOthers SetupClicking the Others button on the main menu displays the Others Setup dialog box. This dialog boxlets you
52MultiVOIP User GuideViewing Call ProgressThe Call Progress dialog box displays the status of a call in progress. This dialog box is accessedfrom the
Chapter 5 - Remote Configuration and Management
54MultiVOIP User GuideIntroductionThis chapter provides procedures for viewing or changing the configuration of a remote unit. Twomethods are provide
55Chapter 5 - Remote Configuration and ManagementVerify that the Communication Type is set for COM Port and the Select Port field is set forthe COM po
56MultiVOIP User GuideLAN-Based The LAN-based remote configuration requires a Windows Sockets compliant TCP/IP stack. TCP/IPprotocol software must be
57Chapter 5 - Remote Configuration and Managementand field within a dialog box.7 After you have changed the configuration of the remote MultiVOIP, cli
58MultiVOIP User GuideRemote ManagementThis section describes typical client applications that can be used to configure the MultiVOIPremotely. It is i
59Chapter 5 - Remote Configuration and ManagementMultiVOIP Telnet Server MenuThe MultiVOIP Telnet Server menu provides three basic options: Voice over
6MultiVOIP User GuideIntroductionWelcome to Multi-Tech's new standalone Voice/IP Gateways which allow analog voice and faxcommunication over an I
60MultiVOIP User GuideWEB ManagementThe MultiVOIP can be accessed, via a standard Web browser, from anywhere on the connectedInternet. In order to pro
Chapter 6 - Warranty, Service and Tech Support
62MultiVOIP User GuideIntroductionThis chapter starts out with statements about your MultiVOIP 2-year warranty. The next section, TechSupport, should
63Chapter 6 - Warranty, Service and Tech SupportTech SupportMulti-Tech has an excellent staff of technical support personnel available to help you get
64MultiVOIP User GuideServiceIf your tech support specialist decides that service is required, your MultiVOIP may be sent (freightprepaid) to our fact
65Appendix A - TCP/IP Description2. Enter the name of the file you wish to download from the BBS.3. If a password is required, enter the password.4. A
66MultiVOIP User Guide
Appendixes
68MultiVOIP User GuideAppendix A - TCP/IP (Transmission Control Protocol/Inter-net Protocol) DescriptionTCP/IP is a protocol suite and related applica
69Appendix A - TCP/IP Descriptionresponse, are better suited to the datagram service of UDP because there is no time lost to virtualcircuit establishm
7Chapter 1 - Introduction and DescriptionChapter 5 - Remote Configuration and ManagementChapter 5 provides procedures for changing the configuration o
70MultiVOIP 200 User GuideInternet Protocol (IP)IP is the Internet standard protocol that tracks Internetwork node addresses, routes outgoingmessages
71Appendix B - Cabling DiagramsAppendix B - Cabling DiagramsCommand Port Cable13 12 11 10 9 8 7 6 5 4
72MultiVOIP 200 User GuideAppendix C - Regulatory InformationClass A StatementFCC Part 15NOTE: This equipment has been tested and found to comply with
73Appendix C - Regulatory Information3. An FCC-compliant telephone cord with modular plug is provided with this equipment. Thisequipment is designed t
74MultiVOIP 200 User Guideappropriate electric inspection authority, or electrician, as appropriate.EMC, Safety and Terminal Directive ComplianceThe C
76MultiVOIP User GuideAAccess: The T1 line element made up of two pairs of wire that the telephone company brings to the customer premises. The Acc
77GlossaryBell Operating Companies (BOC): The family of corporations created during the divestiture of AT&T. BOCs are independent companieswhich
78MultiVOIP User GuideCircuit switching: The temporary connection of two or more communications channels using a fixed, non-shareable path through th
79GlossaryDigital Loopback: A technique used for testing the circuitry of a communications device. Can be initiated locally, or remotely (via atelec
8MultiVOIP User GuideMultiVOIP ApplicationA typical Voice Over IP (VOIP) network is shown in Figure 1-2 with a headquarters site and threeremote sites
80MultiVOIP User GuideExtended Super Frame (ESF): One of two popular formats for framing bits on a T1 line. ESF framing has a 24-frame super-frame,
81GlossaryHandshaking: A process that two modems go through at the time of call setup to establish synchronization over the data communicationslink.
82MultiVOIP User GuideLine Coding: The representation of 1s and 0s on a T1 line. The two methods of line coding commonly used, B8ZS and AMI, differ
83GlossaryNAK (Negative Acknowledgment): Communications code used to indicate that a message was not properly received, or that a terminaldoes not wi
84MultiVOIP User GuidePrimitive: An abstract representation of interaction across the access points indicating that information is being passed betwe
85GlossaryRS232-C: An EIA standard for a serial interface between computers and peripheral devices (modem, mouse, etc.). It uses a 25-pin DB-25,or a
86MultiVOIP User GuideT1: A digital transmission link capable of 1.544M bps. T1 uses two pairs of normal UTP, and can handle 24 voice conversations,
87GlossaryVV.25bis: An ITU-T standard for synchronous communications between a mainframe or host and a modem using HDLC or other character-oriented p
88MultiVOIP User GuideIndexAArchie ...... 71BBack Panel ...
9Chapter 1 - Introduction and Description Phone Directory Data BaseNumber Description Channel IP Address101 Headquarters 1 201.23.122.118Trun
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