Multitech MultiModem MTCBA-G-F4 Instrukcja Użytkownika Pobierz pdf (Strona 15)

7. Troubleshooting

Problem

Suggestion

Communication does

not work. Cannot see

data in Vista.

If the connection from the ION-E server to the remote

GPRS modem has been made successfully, the

Carrier Detect (CD) LED on the GPRS modem should

be lit, to show that a phone connection is active.

Check that the “CD” LED is on, and also that the

Receive and Transmit LED’s for data on the modem

are flashing when ION-E tries to communicate.

Communication does

not work. Carrier

Detect LED is not lit on

the remote GPRS

modem.

The modem connection has failed. Please check the

destination Telephone Number for the Modem Site in

ION Enterprise. Test the modem connection without

ION Enterprise using a terminal program such as

HyperTerminal in Windows. If you can connect

successfully using HyperTerminal, the problem may be

with the ION Enterprise setup.

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