Multitech CF220 Instrukcja Użytkownika

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Avaya Solution & Interoperability Test Lab
Application Notes for MultiTech CallFinder CF220 with
Avaya IP Office - Issue 0.1
Abstract
These Application Notes describe the configuration steps required for the MultiTech
CallFinder (CF220) DID-to-Analog Adapter to successfully interoperate with the Avaya IP
Office for Analog DID support. MultiTech CallFinder is a DID-to-analog adapter that allows
PBX systems to support analog DID services through standard analog station or analog trunk
port connections. Features and functionality were validated. Information in these Application
Notes has been obtained through interoperability compliance testing and additional technical
discussions. Testing was conducted via the DeveloperConnection Program at the Avaya
Solution and Interoperability Test Lab.
SCR; Reviewed:
GAK 06/21/2005
Solution & Interoperability Test Lab Application Notes
©2005 Avaya Inc. All Rights Reserved.
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callfinder-ipo.doc
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Strona 1 - Avaya IP Office - Issue 0.1

Avaya Solution & Interoperability Test Lab Application Notes for MultiTech CallFinder CF220 with Avaya IP Office - Issue 0.1 Abstract

Strona 2 - Table of Contents

Step Description 4. In the Voicemail Pro Client window, select Actions → Basic Actions → Menu to add a Menu object. SCR; Reviewed: GAK 06/21/20

Strona 3 - 1. Introduction

Step Description 5. Double click the Menu object. In the Properties for Menu popup that appears, select the Entry Prompts tab, check Allow prompt

Strona 4 - Simulated

Step Description 6. In the Touch Tones tab of the Properties for Menu popup, click the Green plus sign to add a touch-tone sequence. 7. In th

Strona 5 - 1.2. Station Configuration

Step Description 8. In the Touch Tones tab of the Properties for Menu popup, check Wait for a key press for up to and set the time out field to th

Strona 6

Step Description 9. In the Voicemail Pro Client window, connect the Start Point object to the Menu object. Then select Actions → Telephony Actions

Strona 7

Step Description 10. Double click the Transfer object. In the General tab of the Properties for Transfer popup that appears, set Token Name to Tr

Strona 8 - 3. Trunk Configuration

Step Description 12. In the Possible entries popup that appears, select radio button System-defined variables then select “$KEY” from the pull-dow

Strona 9

Step Description 14. In the Voicemail Pro Client window, connect the Menu object to the Transfer to Extn Dialed object. Save and Make Live 15

Strona 10 - Menu object

3.2. Configure Avaya IP Office This section addresses provisioning of the IP Office as it relates to integration of the CallFinder. For all other pro

Strona 11

Step Description Configure Voicemail IP Address 6. In the Voicemail tab of the System Configuration window, select PC for Voicemail Type and set

Strona 12

Table of Contents 1. INTRODUCTION... 3

Strona 13

Step Description 12. In the Manager window, go to the Configuration Tree and double-click Shortcode to open the list of short codes on the IP Offi

Strona 14

Step Description 16. In the Incoming Call Route window that appears, set the Line Group ID to the line group number used for the trunks connected

Strona 15

Step Description 18. Double-click the Line connected to CallFinder Channel 1, e.g., Line 02. 19. In the Line tab of the ANALOG TRUNK window

Strona 16

Step Description 20. In the Analog tab of the ANALOG TRUNK window, set Trunk Type to Loop Start, Direction to Incoming, and click OK. Note: Dur

Strona 17

3.3. Configure MultiTech CallFinder CF220 This section addresses provisioning of the CallFinder for the Trunk Configuration Scenario with the Avaya I

Strona 18

Step Description 6. Modify the IP Office Manager PC’s IP address to its original settings, e.g., 192.45.70.48/255.255.255.0. Browse to the new IP

Strona 19

Step Description 8. In the Phone Book page that appears, enter Name, DID # and Extension in the appropriate fields and click add to enter the info

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Step Description 10. In the Channel Configuration page that appears, set Max DID Digits to the number of digits that will be arriving from the cen

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4.2. Configure Avaya IP Office This section addresses provisioning of the IP Office for the Station Configuration Scenario with the CallFinder. For a

Strona 22

Step Description 7. In the Manager window, go to the Configuration Tree and double-click User to open the list of Users on the IP Office. 8.

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1. Introduction These Application Notes describe the compliance-tested configurations utilizing Avaya IP Office 3.0(40) and MultiTech CallFinder (CF2

Strona 24

Step Description 9. In the Voicemail tab of the User window, uncheck Voicemail On. SCR; Reviewed: GAK 06/21/2005 Solution & Interoperabilit

Strona 25

Step Description 10. In the Telephony tab of the User window, uncheck Call Waiting On, uncheck Answer Call Waiting on Hold (Analogue), and click O

Strona 26

Step Description 4. In the Channel Configuration page that appears, set Max DID Digits to the number of digits that will be arriving from the cent

Strona 27 - 4. Station Configuration

5.1. General Test Approach Feature and functionality testing were performed manually. Individual calls were made to the IP Office from a call genera

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6. Verification Steps The following steps can be used to verify system operation after a field installation: • Launch the IP Office System Monitor; m

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• MultiTech CallFinder CF220 CF220 DID-to-Analog Telephony Adapter User Guide, Rev. A, Published 12/23/04 (PN: S000350A) 9.1. Glossary DID Direct I

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SCR; Reviewed: GAK 06/21/2005 Solution & Interoperability Test Lab Application Notes ©2005 Avaya Inc. All Rights Reserved. 36 of 36 callfinder-ip

Strona 31

Avaya 4600 IP TelephonesAvaya IP OfficePhone Manager ProAvaya IP Office Small OfficeIP: 192.45.70.36IP: 192.45.70.205IP: 192.45.70.206Extn: 4004Extn:

Strona 32

sequence it received. The Outside Caller is connected and hears ring back from the IP Office as it rings “4000”. “4000”generates call toIP Office“40

Strona 33 - 5.2. Test Results

Avaya 4600 IP TelephonesAvaya IP OfficePhone Manager ProAvaya IP Office Small OfficeIP: 192.45.70.36IP: 192.45.70.205IP: 192.45.70.206Extn: 4004Extn:

Strona 34 - 6. Verification Steps

“4000”“4000”CentralOfficeCallFinderIP OfficeIP OfficeExtensionExtensionRingsExtn 4000receivesDID callpauses2 secondsstation portgoes off-hookroutes DI

Strona 35 - 9.1. Glossary

3. Trunk Configuration This section addresses provisioning of the IP Office, Voicemail Pro and CallFinder for the Trunk configuration depicted in Fi

Strona 36

Step Description Create the Auto Attendant Module 2. Create the module that incoming calls will be routed to. In the Voicemail Pro Client wind

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